Agentic Artificial Intelligence is transforming the software economy and impacting the way companies develop, use and hire technological solutions. Analysts from the agency Gartner predict that, until 2030, US$ 234 billions spent on corporate applications will be exposed to agentic arbitrage. This investment would represent 20% of spending on corporate software in the SaaS model (Software as a Service).
Agentic arbitration enables AI agents to perform tasks between different systems autonomously, eliminating the need to browse multiple platforms. The growth of this technology model is already changing the way software is developed, priced and consumed. George Brocklehurst, Administrative Vice President of Gartner, explains the efficiency of Agentic AI for the corporate environment.
“Agentic systems deliver results directly, bypassing traditional user experience-centric applications (UX) and making the software practically invisible. This breaks the relationship between user base growth and revenue growth for many enterprise software vendors.”, explained the vice president.
The evolution of the SaaS model
Although part of the technological market talks about a “Apocalipse do SaaS”, the Software as a Service model (SaaS) will not be discontinued, but adapted to a new reality outlined by digital transformation. “It’s less about an apocalypse and more about a metamorphosis. SaaS will not be destroyed; it will emerge in a new form. This metamorphosis represents both threats and opportunities for established suppliers and new competitors.”, states.
In practice, companies are not just looking for systems with more Artificial Intelligence resources, but solutions capable of delivering better results and profitability. For that, Gartner also predicts that it will be increasingly important for software to understand the history of operations, preserve relevant information over time and use that context to provide answers, more accurate recommendations and decisions.
